Contact Us

Business and Return Location

Under this policy at rtic, the store's physical business location is 3655 Brentwood Dr, Beaumont, Texas, 77706, United States; the same location serves as the standard authorized-return address except when written directions state otherwise.

Customer Service Channels

Under this policy at rtic, customers may email support@coldcampgear.shop or call 512-500-0902; for completeness, customer service addresses product information, order status, shipping, return authorization, payment, and privacy matters.

Customer Service Hours

For transparency, rtic records that the support schedule is Monday to Friday, 9:00 AM-5:00 PM in America/Anchorage; after-hours inquiries are handled when the following business period begins.

Order and Return Assistance

To state the position of rtic precisely, a return must not be sent before authorization and a prepaid label or equivalent merchant-paid arrangement are supplied; for completeness, including the order number helps the team identify a purchase promptly.

Merchant and Contact Details

The customer-facing practice followed by rtic is that the store telephone number is 512-500-0902; additionally, the published contact email is support@coldcampgear.shop; as a related safeguard, the merchant location and standard authorized-return address is 3655 Brentwood Dr, Beaumont, Texas, 77706, United States; additionally, rtic is the merchant responsible for this storefront.